From company experience and warranties to insurance and licensing, there are many topics you should hit when researching a window company consultant.
The reputation of a company is everything. Make sure any company you consider for replacement windows is in good standing within the community and has the experience to back it up. This means you’ll want to check online reviews, check out testimonials, and read the About Us section of the website. Word of mouth is also important, as this will give you insight into the caliber of the consultant.
Insurance and State License
Any company you consider should have the proper license and insurance for your protection and theirs. If they can’t provide you with their license number or say they don’t have insurance, look elsewhere. A red flag for a company with no insurance is a company that quotes you a low-ball price. In terms of insurance, if they don’t have it, you are not protected if someone gets hurt while installing windows on your property.
Without the proper qualifications, window contractors may do shoddy, incomplete work, leaving you to clean up their mess. By contrast, a legitimate replacement window company will have a current, up-to-date Home Improvement Contractor license on file that’s valid in the state in which your home is located. FYI, Rescom Exteriors is licensed in three New England states, as well as in New Hampshire, Maine, and Vermont: states that do not currently have a licensing requirement.
A warranty should cover both the products used in the installation as well as the labor. You should get a warranty from both the manufacturers and the company itself. This will vary. Here at Rescom, for example, we offer a 50-year window warranty on all our Bristol windows and doors. Warranties give you peace of mind knowing your investment is protected for the full lifespan of the product.
When searching for the right window consultant for you, look for a company that can easily accommodate your schedule. If the company is booking out several months ahead of time, try another one. A company that’s very busy may rush through the work just to get to the next customer on the list. You want someone that has the time to thoroughly address your needs within a timely manner.
Does the company have their own “in-house” installers or do they hire sub-contractors? In-house is generally better because they are employees of the company, fully aware of company policies and integrated with the company brand. They are also trained according to accepted principles of workmanship, which guarantees a higher level of accountability.
Contact Rescom Exteriors for the Best Window Replacement Experience
We make your window replacement process simple, easy and enjoyable! To learn more about why we stand head and shoulders above the rest, contact us and get a free quote.