Congratulations! You’ve decided that replacing your old, drafty windows with high-efficiency new replacement windows is a good investment in your home. And you are right! Now the challenge is to select best windows for your home and your budget. The first step should be choosing the best window contractor to do the work.
You’ll be working closely with your contractor to select your new windows and options, right through the process of manufacturing and installing the windows. So you want to be sure you find someone you can trust, and who you will enjoy working with. Here are several important questions you should ask a window contractor before making a decision to hire them for the job.
- “Can I call previous customers for a reference?” – Any reputable window company will be happy to provide you with a list of names and phone numbers of customers with whom they have worked. Take the time to call at least two or three people and ask about their experience with the contractor. There’s nothing like a first-hand report to help you get a sense of the company you’ll be putting your trust in.
- “How much will it cost?” – This is a tough question to answer until all the details are ironed out. Window upgrades and options can affect the overall cost of the project. But a good contractor should be able to give you a sense of what kind of investment you’ll be making in your home, what is included and what is not, such as who pays for removal of your old windows. Just understand that things may change during the design process.
- “Are you insured?” – Every contractor you talk to should be able to provide written proof of current, active liability insurance and workers’ compensation insurance. Ask for an insurance certificate to be sent to you from their insurance company – don’t trust a grimy photocopy that may be years old. If an accident occurs or damage is done to your property, you don’t want to be the one held financially liable.
- “Are the windows covered by a warranty?” – If the contractor has been certified as an installer by the window manufacturer, it is very likely that they will be able to offer you the manufacturer’s warranty to cover product defects. Some warranties will cover labor costs as well. But if the window contractor is just buying “off the shelf” windows from the hardware store down the street, you may not be getting any protection.
- “How long will it take?” – An experienced window contractor will be able to give you a pretty good estimate on the “start to finish” timeline, from measurement to installation. If you are purchasing custom-sized replacement windows – the best way to ensure a perfect fit – you’ll need to allow for several weeks for them to be manufactured. Still, you should be able to get a tentative installation date early in the process.
At Rescom Exteriors we go out of our way to make the entire window replacement process as simple and transparent as possible. We want you to enjoy your experience with us, and welcome your questions. Call Rescom today at (866) 410-5884 to schedule a free in-home consultation.